Terms & Conditions

While we use the best practise and endeavour to keep our Website (imagefootwear.com.my) accurate and up to date, it may contain errors, inaccuracies or may not be current at the time of viewing. By accessing, viewing and using the website, you agree to be bound by these terms and conditions. We reserve the right to change these at any time without prior notice and you will be taken to have accepted any change by continuing to use this website.


Purchases

Any order placed through our Website is an offer by you to purchase each particular item in accordance with these terms. As our products are READY STOCK and we don't have much Pre-order,  after you check out the payment, we will delivery or courier for you within 3-5 working days.  For the product you purchased which have pre-order, we will contact you on the next working day to confirm the every purchased and also attach the product  finish and delivery time. It may take 2 weeks to 4 weeks for the product ready. Pls be patient it's really worth to waiting. Our courier service partner know as Easy Parcel. While every effort has been made to ensure our products/colors are represented accurately, different color calibrations of each system can impact your screen reproduction.


Pre-Order

The order placed with Pre-Order the production time may take 4 weeks to 6 weeks. We will contact you on the next working day to confirm the every purchased and also attach the goods ready and delivery time.


Payment

We temporarily bot accept all major credit cards, namely Visa, MasterCard, but we provide online banking or direct bank transfer. We reserve the right to change  our mode of payment at any time. To the extent permitted by law, we will not be held liable and responsible for any damages or consequential loss (whether direct or indirect) suffered by you as a result of any online banking fraud or unauthorised access to a ipay 88 account. We will not be held liable or responsible for any additional charges imposed by your bank. If your payment is not received in full or is declined by your bank, we will not hold the goods against your order.


Warranty

As our products does not provide warranties of any kind on any of its products. Pls read our care guide to ensure your purchase remain in it's optional condition.


Repair, Refunds and Replacements

If there is a minor problem with your goods we may repair the goods instead of offering you a replacement or a refund. If there is a major problem with goods, a refund or a replacement may be available. You will be responsible for the costs of returning the goods to us. We require you to notify us of any damaged goods within 3 days start from the date you received the goods by emailing or contact us.


Change or Cancellation of Order

As you process your pre-order immediately with our website, we regret that cancellation or change to you order may not be possible.


Pricing

Image Footwear reserves the right to change prices at any time without prior notice at our discretion. All prices are listed in Malaysia Ringgit. Any applicable delivery charges may be applied. By placing a order, you agree to pay the stated price (plus any applicable shipping and handling charges) in Malaysia Ringgit for all orders. You agree to pay any additional charges or taxes incurred (including custom duties) if applocable to the sale or delivery of the goods.


Social Media

We currently operate and manage a sicial media account on Instagram and Facebook and we may use other social media channels in future. We do not endorse the opinions expressed by the users on our social media pages. You must not post any material that is defamatory, decogatory, racist, sexist, unlawful, obscene, infringing any third party's intellectual property rights, breaching someone else's confidentiality or privacy, misrepresenting your relationship with us or this website, misleading, false or deceptive on our social media pages. We reserve the right to edit or remove content that violates these terms and block you access to our page.